- Which Hideaway am I staying in?
- What if something’s not what I expected?
- Will a housekeeper visit?
- Will you come and meet us?
- Are there any supplies in the Hideaway?
- Where do I get the key?
- We’ve found the farm – how do we find our Hideaway?
- How do we get to The Hideaway Experience?
- What time is check-out – and where should we leave the key?
- What time can we check in?
- Why didn’t I didn’t get a confirmation email?
- Can you recommend a local restaurant?
You’ll find the name of your Hideaway in your booking confirmation email.
We want everything about your stay to be perfect. If something isn’t as you expected, or something is missing, tell us straight away and we’ll do everything we can to put it right.
No – we understand you’re here for a romantic getaway so we try to leave you alone as much as possible.
The only exception is a five-minute visit to test the water in your hot tub each day.
We’ll do this between 10am and 10.30am. It takes 5 minutes, and unless you’re in the hot tub at the time, we don’t need to disturb you.
We welcome all our guests to make sure everything’s as you expected.
When we can’t do this in person we’ll give you a call instead.
However, we understand that privacy is a big part of a Hideaway Experience, so if a personal welcome feels too intrusive, let us know before you arrive and we’ll leave you in total romantic seclusion.
Your Hideaway is stocked with lots of essentials: Highland Blend Tea, ground coffee (both from the Edinburgh Tea & Coffee Company), instant coffee, sugar, sweetener, salt, pepper, and cooking oil.
We’ll also bring you a loaf of home-baked bread, along with a jar of strawberry & champagne Angus jam and local Forfar butter. And of course, a bottle of sparkling wine will be waiting in the fridge.
You can order food from our farm shop in advance so it’s ready in your Hideaway when you arrive (please order at least three days in advance, so we can source everything from our favourite local producers).
We also supply fluffy towels and robes and 100% Egyptian cotton bed linen, plus toilet rolls, kitchen roll, washing up liquid and washing powder.
There’s no need to let us know you’ve arrived, just go straight to your Hideaway. If you get here before 9pm, you’ll find it open, with your key on the table.
If you plan to arrive later than 9pm, please let us know in advance (12 noon on the day you arrive at the latest).
You can contact us by calling 01382 320 707 or emailing email@example.com.
Drive past our farmhouse (it’s got a red door), on the lower road, not the road next to the farm buildings.
Turn left for:
Turn right and it’s straight ahead of you
The Dreamers – turn right, continue until you get to the Romantics, then turn left
All our Hideaways have their name on the gate – double check you’re at the right one before you walk in on someone else’s romantic getaway!
Our farm is tucked between the villages of Auchterhouse and Tealing, so sat nav doesn’t always find us.
If you’re driving here, we recommend printing off our driving directions (we’ll send these to you a few days before your stay).
Check-out is 11am, unless you’ve upgraded to late check-out or have booked a package that includes it.
Don’t lock your Hideaway when you leave, just place the key on the table – our housekeepers will come and collect it.
Check-in is 4pm, unless you’ve upgraded to early check-in, or have booked a package that includes it.
If you’d like to arrive earlier and haven’t opted for early check-in, give us a call the day before – we can sometimes have your Hideaway ready a little ahead of schedule.
We send out email confirmations to all guests –if you don’t get one, give us a call as soon as you can.
It’s usually caused by nothing more than a mistyped email address, but on rare occasions, it can mean that we haven’t received your booking.
You’re spoilt for choice for restaurants in Dundee, just 15 minutes’ drive away.
Our favourites are:
If you’d rather enjoy your dinner in the peace and tranquillity of the countryside, we recommend:
Let us know if you’d like us to arrange taxis to get you there and back.